
Reserve your stay
Fill in the planner below, WhatsApp us directly, or send an email. We reply within 24 hours with availability, room options and an honest quote.
Get in touch
Tell us about your stay
Reservations office
Our reservations office is on the Serengeti rim, with a satellite team in Arusha for arrivals coordination. Drop in if you are passing through Arusha before or after a stay; the espresso machine is always on.
Common pre-booking questions
Typically within 24 hours, every day of the week. Often faster during Tanzania business hours (UTC+3).
Yes. Our reservations line is +255 755 20 20 20, staffed 07:00 to 20:00 EAT seven days a week. WhatsApp is often quicker for international guests.
No. The lodge planner is free with no obligation. We respond with availability, options and an honest quote, and you decide whether to proceed. A 30 percent deposit confirms the booking once you do.
Yes. We coordinate every internal hop between properties (Serengeti to Zanzibar, Ngorongoro to Kilimanjaro), book the seats, and meet you at the airstrip. Schedules are confirmed two weeks before arrival.
Yes. Tell us in step 3 and the chef builds the week around it. Common ones we handle as standard: vegetarian, vegan, gluten-free, dairy-free, halal, kosher (with notice), nut allergies, and FODMAP.